A study on important factors influencing innovation in service: A case study of hotel industry

Hotel industry plays important role on developing tourism industry and having better services in this industry always help increase market share. The proposed study of this paper considers the effects of four variables including collaboration with staff, collaboration with customers, collaboration w...

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Bibliographic Details
Main Authors: Koorosh Kohyari Haghighat, Amir Ghafurian Shagerdi, Amin Kohyari Haghighat, Amin Otoofi
Format: Article
Language:English
Published: Growing Science 2013-07-01
Series:Management Science Letters
Subjects:
Online Access:http://www.growingscience.com/msl/Vol3/msl_2013_172.pdf