Competitive profile of business process outsourcing companies in Bogotá: principal component analysis

Competitive profile of business process outsourcing companies in Bogotá: principal component analysis

The aim of this article results of research is to analyze the competitive profile of BPO Bogota, evaluated through the model Indicators for Sustainable Management and associativity - MIGSA - and using the Principal Component Analysis (PCA), to distribute the variables studied in a small number of gr...

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Bibliographic Details
Main Authors: Nelson Orlando Alarcón Villamil, Melva Inés Gómez Caicedo, Rémi Stellian
Format: Article
Language:English
Published: Universidad EAFIT 2016-09-01
Series:AD-minister
Subjects:
sustainable management
partnerships
outsourcing companies
management practices
migsa
Online Access:http://publicaciones.eafit.edu.co/index.php/administer/article/view/3491/3180
Description
Summary:The aim of this article results of research is to analyze the competitive profile of BPO Bogota, evaluated through the model Indicators for Sustainable Management and associativity - MIGSA - and using the Principal Component Analysis (PCA), to distribute the variables studied in a small number of groups, in order to account for aspects that summarize the variability in the management of enterprises. The study allowed two axes: the first related aspects internal to the enterprise sustainability and the second set elements external sustainability, the two generate four different profiles of competitiveness, which enable organizations, and to establish your location, generation strategic plans that favor its position in the market.
ISSN:1692-0279
2256-4322

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