The Hybrid Design: Integrating the Human and Technical Components of Just-In-Time Knowledge Management Systems
This paper explores the right balance of human and technical resources in the design of Just-in-Time knowledge delivery. It also examines and analyzes the case study: “Teltech: The business of Knowledge Management” by Davenport. It further attempts to depict the characteristics of the hybrid. The pa...
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Format: | Article |
Language: | English |
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International Institute of Informatics and Cybernetics
2011-06-01
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Series: | Journal of Systemics, Cybernetics and Informatics |
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Online Access: | http://www.iiisci.org/Journal/CV$/sci/pdfs/PM796WL.pdf
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