Relationship Between Perception of Service Quality and Students’ Satisfaction – A Case Study of a Management School
This study examines the relationship between service quality dimensions (SERVQUAL Model) and overall service quality and satisfaction of management students. Additionally, this study identifies critical factors amongst service quality dimensions that contribute most to students’ satisfaction. Furthe...
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| Format: | Article |
| Language: | English |
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Kathmandu University
2018-12-01
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| Series: | Journal of Education and Research |
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| Online Access: | https://www.nepjol.info/index.php/JER/article/view/22149 |