Analyzing Trends of Loneliness Through Large-Scale Analysis of Social Media Postings: Observational Study

• Main Authors: Mazuz, Keren, Yom-Tov, Elad
• Format: Article
• Language: English
• Published: JMIR Publications 2020-04-01
• Series: JMIR Mental Health
• Online Access: http://mental.jmir.org/2020/4/e17188/

BackgroundLoneliness has become a public health problem described as an epidemic, and it has been argued that digital behavior such as social media posting affects loneliness. ObjectiveThe aim of this study is to expand knowledge of the determinants of loneliness by investigating online postings in a social media forum devoted to loneliness. Specifically, this study aims to analyze the temporal trends in loneliness and their associations with topics of interest, especially with those related to mental health determinants. MethodsWe collected a total of 19,668 postings from 11,054 users in the loneliness forum on Reddit. We asked seven crowdsourced workers to imagine themselves as writing 1 of 236 randomly chosen posts and to answer the short-form UCLA Loneliness Scale. After showing that these postings could provide an assessment of loneliness, we built a predictive model for loneliness scores based on the posts’ text and applied it to all collected postings. We then analyzed trends in loneliness postings over time and their correlations with other topics of interest related to mental health determinants. ResultsWe found that crowdsourced workers can estimate loneliness (interclass correlation=0.19) and that predictive models are correlated with reported loneliness scores (Pearson r=0.38). Our results show that increases in loneliness are strongly associated with postings to a suicidality-related forum (hazard ratio 1.19) and to forums associated with other detrimental behaviors such as depression and illicit drug use. Clustering demonstrates that people who are lonely come from diverse demographics and from a variety of interests. ConclusionsThe results demonstrate that it is possible for unrelated individuals to assess people’s social media postings for loneliness. Moreover, our findings show the multidimensional nature of online loneliness and its correlated behaviors. Our study shows the advantages of studying a hard-to-reach population through social media and suggests new directions for future studies.