Using a coach to improve team performance when the team uses a Kanban process methodology

Teams are increasing their use of the Kanban process methodology across a range of information system projects, including software development and data science projects. While the use of Kanban is growing, little has been done to explore how to improve team performance for teams that use Kanban. One...

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Main Authors: Ivan Shamshurin, Jeffrey S. Saltz
Format: Article
Language:English
Published: SciKA 2019-01-01
Series:International Journal of Information Systems and Project Management
Subjects:
Online Access: http://www.sciencesphere.org/ijispm/archive/ijispm-070204.pdf
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spelling doaj-13bd4f2bbedc4a2e951e7daa9acd6dff2020-11-25T01:27:03ZengSciKAInternational Journal of Information Systems and Project Management2182-77962182-77882019-01-010702617710.12821/ijispm07020421827788Using a coach to improve team performance when the team uses a Kanban process methodologyIvan Shamshurin0Jeffrey S. Saltz1234 Syracuse University Syracuse University Teams are increasing their use of the Kanban process methodology across a range of information system projects, including software development and data science projects. While the use of Kanban is growing, little has been done to explore how to improve team performance for teams that use Kanban. One possibility is to introduce a Kanban Coach (KC). This work reports on exploring the use of a Kanban Coach, with respect to both how the coach could interact with the team as well as how the use of a coach impacts team results. Specifically, this paper reports on an experiment where teams either had, or did not have, a Kanban Coach. A quantitative and qualitative analysis of the data collected during the experiment found that introducing KC led to significant improvement of team performance. Coordination Theory and Shared Mental Models were then employed to provide an explanation as to why a KC leads to better project results. While this experiment was done within a data science project context, the results are likely applicable across a range of information system projects. http://www.sciencesphere.org/ijispm/archive/ijispm-070204.pdf project managementprocess methodologyagileteam performanceKanbanKanban process methodology
collection DOAJ
language English
format Article
sources DOAJ
author Ivan Shamshurin
Jeffrey S. Saltz
spellingShingle Ivan Shamshurin
Jeffrey S. Saltz
Using a coach to improve team performance when the team uses a Kanban process methodology
International Journal of Information Systems and Project Management
project management
process methodology
agile
team performance
Kanban
Kanban process methodology
author_facet Ivan Shamshurin
Jeffrey S. Saltz
author_sort Ivan Shamshurin
title Using a coach to improve team performance when the team uses a Kanban process methodology
title_short Using a coach to improve team performance when the team uses a Kanban process methodology
title_full Using a coach to improve team performance when the team uses a Kanban process methodology
title_fullStr Using a coach to improve team performance when the team uses a Kanban process methodology
title_full_unstemmed Using a coach to improve team performance when the team uses a Kanban process methodology
title_sort using a coach to improve team performance when the team uses a kanban process methodology
publisher SciKA
series International Journal of Information Systems and Project Management
issn 2182-7796
2182-7788
publishDate 2019-01-01
description Teams are increasing their use of the Kanban process methodology across a range of information system projects, including software development and data science projects. While the use of Kanban is growing, little has been done to explore how to improve team performance for teams that use Kanban. One possibility is to introduce a Kanban Coach (KC). This work reports on exploring the use of a Kanban Coach, with respect to both how the coach could interact with the team as well as how the use of a coach impacts team results. Specifically, this paper reports on an experiment where teams either had, or did not have, a Kanban Coach. A quantitative and qualitative analysis of the data collected during the experiment found that introducing KC led to significant improvement of team performance. Coordination Theory and Shared Mental Models were then employed to provide an explanation as to why a KC leads to better project results. While this experiment was done within a data science project context, the results are likely applicable across a range of information system projects.
topic project management
process methodology
agile
team performance
Kanban
Kanban process methodology
url http://www.sciencesphere.org/ijispm/archive/ijispm-070204.pdf
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