Foreign experience and public services through the implementation in national legislation Ukraine

• Main Authors: Yevgeny Leheza, Andrii Manzhula
• Format: Article
• Language: Russian
• Published: PC Technology Center 2017-12-01
• Series: ScienceRise: Juridical Science
• Subjects: administrative service; accessibility; implementation; service; public service; transparency; efficiency; quality
• Online Access: http://journals.uran.ua/sr_law/article/view/118829

The scientific research is devoted to the coverage of foreign experience in the provision of public services and ways of implementation in the domestic legislation of Ukraine. Covered by law in France, the United States, and the United Kingdom regarding the provision of public services by public administration bodies. It is established that the general tendency of the European countries, aimed at ensuring the effective and qualitative realization of the rights, freedoms and interests of citizens, meeting the needs of society, is characterized by the authorities to achieve the result. The directions of improvement of the domestic legislation regarding the provision of public services in accordance with international legal standards are: development of the theory of public services, which consists in the definition of conceptual categorical provisions, principles of public services, criteria of the quality of public services, etc., in the Concept of public services; unification of legal regulation of administrative procedures by adopting the Administrative Procedural Code of Ukraine, which would clearly disclose the issue of providing public services; consolidation in the legal acts of types of legal guarantees of ensuring the legality of the provision of public services: control over the activities of public administration entities regarding the provision of public services; the prosecution of public servants for refusing to provide a certain type of public service, etc