Impact analysis of the implemented quality management system on business performances in pharmaceutical-chemical industry in Serbia

International quality management standard (QMS) ISO 9001 became widely accepted as a framework for product and/or services quality improvement. There are recent research conducted in order to define relationships and effects between the applied QMS and financial and/or non-financial business par...

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Bibliographic Details
Main Authors: Marinković Valentina D., Šibalija Tatjana V., Majstorović Vidosav D., Tasić Ljiljana
Format: Article
Language:English
Published: Association of Chemical Engineers of Serbia 2013-01-01
Series:Hemijska Industrija
Subjects:
Online Access:http://www.doiserbia.nb.rs/img/doi/0367-598X/2013/0367-598X1200081M.pdf