Impact analysis of the implemented quality management system on business performances in pharmaceutical-chemical industry in Serbia
International quality management standard (QMS) ISO 9001 became widely accepted as a framework for product and/or services quality improvement. There are recent research conducted in order to define relationships and effects between the applied QMS and financial and/or non-financial business par...
Main Authors: | , , , |
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Format: | Article |
Language: | English |
Published: |
Association of Chemical Engineers of Serbia
2013-01-01
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Series: | Hemijska Industrija |
Subjects: | |
Online Access: | http://www.doiserbia.nb.rs/img/doi/0367-598X/2013/0367-598X1200081M.pdf |