IMPLEMENTATION OF WORK LIFE QUALITY PROGRAMS WITH THE PROJECT MANAGEMENT MODEL

• Main Authors: Maria Lúcia Granja Coutinho, Antonio Cesar Amaru Maximiano, Ana Cristina Limongi-França
• Format: Article
• Language: English
• Published: Universidade Nove de Julho 2010-06-01
• Series: Revista de Gestão e Projetos
• Online Access: http://revistagep.org/ojs/index.php/gep/article/view/11

The research studies the implementation of Quality of Working Life (QWL) programs using project management techniques. Quality of Work Life projects have undergone a constant increase in scope to the point where they currently involve such diverse themes as change in dietary habits, exercise, stress management, socio environmental responsibility, and adult education. The major focus of this research is to analyze the processes and knowledge areas of project management being used to deal with this increased scope. The managerial processes identified were divided into categories of preparation, structuring, execution, and conclusion. The knowledge areas studied were: communication, risks, human resources, and acquisitions. The firms studied included mid to large sized firms located in the north, southeast and south of Brazil. We interviewed managers, directors, CEOs, plant managers, and line managers as part of this effort. The results suggest that the project management practices used were ad hoc and based on day to day needs. They also suggest that sound project management practices are applicable to QWL programs in the firms we studied.