Chemotherapy patient perception regarding communication with the healthcare staff
<p>Purpose: To qualitatively explore the communication between healthcare professionals and oncology patients based on the perception of patients undergoing chemotherapy.</p><p>Method: Qualitative and exploratory design. Participants were 14 adult patients undergoing chemotherapy a...
| Main Authors: | , , , |
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| Format: | Article |
| Language: | Spanish |
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Universidad Complutense de Madrid
2016-06-01
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| Series: | Psicooncologia |
| Subjects: | |
| Online Access: | http://revistas.ucm.es/index.php/PSIC/article/view/52493 |
| Summary: | <p>Purpose: To qualitatively explore the communication between healthcare professionals and oncology patients based on the perception of patients undergoing chemotherapy.</p><p>Method: Qualitative and exploratory design. Participants were 14 adult patients undergoing chemotherapy at different stages of the disease. A socio-demographic and clinical data form was utilized along with semi-structured interviews. The interviews were audio-recorded, transcribed and content analysis was performed. Two independent judges evaluated the interview content in regards to emerging categories and obtained a Kappa index of 0.834.</p><p>Results: Three categories emerged from the data: 1) Technical communication without emotional support, in which the information provided is composed of strictly technical information regarding the diagnosis, treatment and/or prognosis; 2) Technical communication, in which the information provided is oriented towards the technical aspects of the patient’s physical condition, while also providing psychological support for the patients’ subjective needs; and 3) Insufficient technical communication, win which there are gaps in the information provided causing confusion and suffering to the patient.</p><p>Conclusions: Communication with emotional support contributes to greater satisfaction of chemotherapy patients. Practical implications: the results provide elements for the training of healthcare professionals regarding the importance of the emotional support that can be offered to cancer patients during their treatment.</p> |
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| ISSN: | 1696-7240 1988-8287 |