INFLUENCE OF SUPPLY AND DEMAND FACTORS AT THE DEVELOPMENT OF ENVIRONMENTALLY RESPONSIBLE HOUSING AND UTILITIES SECTOR IN THE RUSSIAN FEDERATION

Empirical marketing regional research on supply and demand factors of housing and communal services (HCS) revealed determinants of customer loyalty and satisfaction with the service level and factors influencing on willingness to purchase additional services. Specific features of housing and utiliti...

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Bibliographic Details
Main Authors: Natalia B. Safronova, Alexey R. Urubkov, Alexey S. Budakov, Mikhail Myltsev
Format: Article
Language:English
Published: University in Belgrade 2016-11-01
Series:Serbian Journal of Management
Subjects:
Online Access:http://www.sjm06.com/SJM%20ISSN1452-4864/11_2_2016_May_149_319/11_2_2016_261_273.pdf