Service Quality Gaps in the Provision of Care to Surgical Patients: a Cross-Sectional Study in the Northwest of Iran

Service Quality Gaps in the Provision of Care to Surgical Patients: a Cross-Sectional Study in the Northwest of Iran

Introduction: The evaluation of service quality is a key measurement which provides the necessary information for effective decision making and providing high quality care. This study aimed to investigate the factors affecting the service quality gap for the provision of care from the perspective of...

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Bibliographic Details
Main Authors: Tayyebeh Rezaei, Akram Ghahramanian, Farahnaz Abdullahzaed, Zahra Sheikhalipour, Mohammad Asghari-Jafarabadi, Zeinab Fadaei
Format: Article
Language:English
Published: Tabriz University of Medical Sciences 2018-09-01
Series:Journal of Caring Sciences
Subjects:
Perceptions
Patients
Quality of healthcare
Online Access:http://jcs.tbzmed.ac.ir/PDF/jcs-7-157.pdf

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