ARTIFICIAL INTELLIGENCE, EMPATHY AND INCLUSION: A DESIGN PROBLEM
People already have crucial issues in their lives decided by mathematical algorithms (learning evaluation, granting pensions or work productivity monitoring, for example). This article asks: How human beings interact with these tools in these situations? What is their experience? How to overcome emp...
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| Format: | Article |
| Language: | English |
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Pontifícia Universidade Católica do Rio de Janeiro
2019-12-01
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| Series: | Ergodesign & HCI |
| Online Access: | http://periodicos.puc-rio.br/index.php/revistaergodesign-hci/article/view/1306 |
| Summary: | People already have crucial issues in their lives decided by mathematical algorithms (learning evaluation, granting pensions or work productivity monitoring, for example). This article asks: How human beings interact with these tools in these situations? What is their experience? How to overcome empathy and inclusion issues when machines take decisions? |
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| ISSN: | 2317-8876 |