A possible look: in search of identity in social and affective ways of saying

This paper is concerned with complaints in the context of letters of customers in the field of civil architecture. Assuming that complaint is an act of an expressive nature that implies unpleasant emotions (often thought of as 'taboos') the findings demonstrated how these specific customer...

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Bibliographic Details
Main Author: Victoria Wilson
Format: Article
Language:Portuguese
Published: Universidade Federal Fluminense 2005-07-01
Series:Gragoatá
Subjects:
Online Access:http://www.gragoata.uff.br/index.php/gragoata/article/view/448
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spelling doaj-0d436efc5ae04022b3f7e6a48831f54c2020-11-25T02:18:03ZporUniversidade Federal FluminenseGragoatá1413-90732358-41142005-07-011018345A possible look: in search of identity in social and affective ways of sayingVictoria Wilson0UERJThis paper is concerned with complaints in the context of letters of customers in the field of civil architecture. Assuming that complaint is an act of an expressive nature that implies unpleasant emotions (often thought of as 'taboos') the findings demonstrated how these specific customers manages these negative feelings.http://www.gragoata.uff.br/index.php/gragoata/article/view/448reclamaçãofaceidentidadeafetopolidez
collection DOAJ
language Portuguese
format Article
sources DOAJ
author Victoria Wilson
spellingShingle Victoria Wilson
A possible look: in search of identity in social and affective ways of saying
Gragoatá
reclamação
face
identidade
afeto
polidez
author_facet Victoria Wilson
author_sort Victoria Wilson
title A possible look: in search of identity in social and affective ways of saying
title_short A possible look: in search of identity in social and affective ways of saying
title_full A possible look: in search of identity in social and affective ways of saying
title_fullStr A possible look: in search of identity in social and affective ways of saying
title_full_unstemmed A possible look: in search of identity in social and affective ways of saying
title_sort possible look: in search of identity in social and affective ways of saying
publisher Universidade Federal Fluminense
series Gragoatá
issn 1413-9073
2358-4114
publishDate 2005-07-01
description This paper is concerned with complaints in the context of letters of customers in the field of civil architecture. Assuming that complaint is an act of an expressive nature that implies unpleasant emotions (often thought of as 'taboos') the findings demonstrated how these specific customers manages these negative feelings.
topic reclamação
face
identidade
afeto
polidez
url http://www.gragoata.uff.br/index.php/gragoata/article/view/448
work_keys_str_mv AT victoriawilson apossiblelookinsearchofidentityinsocialandaffectivewaysofsaying
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