ORGANIZATIONAL CULTURE AND QUALITY PRACTICES TQM / SIX SIGMA: A STUDY IN MANIPULATION PHARMACIES

This paper presents a strategic analysis of the importance of the relationship between organizational culture and the implementation of quality management programs, such as Total Quality Management (TQM) and Six Sigma. Therefore, an exploratory-descriptive and correlational study was carried out in...

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Bibliographic Details
Main Authors: Dmitryev Cyreneu Silva, Marcel Lima Ribeiro Dantas, Diego Philipe Oliveira Godeiro
Format: Article
Language:Portuguese
Published: Centro Federal de Educação Tecnológica Celso Suckow da Fonseca 2019-01-01
Series:Revista Produção e Desenvolvimento
Subjects:
tqm
Online Access:https://revistas.cefet-rj.br/index.php/producaoedesenvolvimento/article/view/348

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