El proceso de comprometer pedidos de un paquete de productos integrado por productos del sector cerámico y productos complementarios: Parte I Descripción y caracterización de la problemática

The improvement of the customer service level is a key aspect in the competitive positioning of the ceramic sector companies. Within this context of improving the customer service level, the concept of “Product Pack” (P-P) arises as a mean to achieve product differentiation based on integral design...

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Bibliographic Details
Main Authors: Alemany, Mª M. E., Ortiz, A., Alarcón, F., Cruz Lario, F., Bengochea, M. A.
Format: Article
Language:English
Published: Elsevier 2007-02-01
Series:Boletín de la Sociedad Española de Cerámica y Vidrio
Subjects:
Online Access:http://ceramicayvidrio.revistas.csic.es/index.php/ceramicayvidrio/article/view/260/278