Soft technologies as generating satisfaction in users of a Family Health Unit
This study had the purpose to evaluate the quality of the health service provided at a Family Health Unit (FHU), with emphasis on user satisfaction, based on soft technologies. Furthermore, this study also aimed to analyze the aspects of health care that generated user satisfaction or dissatisfactio...
| Main Authors: | , , , , , |
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| Format: | Article |
| Language: | English |
| Published: |
Faculdade de Medicina de Botucatu (Unesp)
2007-01-01
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| Series: | Interface: Comunicação, Saúde, Educação |
| Subjects: | |
| Online Access: | http://socialsciences.scielo.org/scielo.php?script=sci_arttext&pid=S1414-32832007000100019&lng=en&tlng=en |