On the Identification, Evaluation and Treatment of Risks in Smart Homes: A Systematic Literature Review

• Main Authors: Raphael Iten, Joël Wagner, Angela Zeier Röschmann
• Format: Article
• Language: English
• Published: MDPI AG 2021-06-01
• Series: Risks
• Subjects: smart home; risk identification; risk evaluation; risk treatment; insurance
• Online Access: https://www.mdpi.com/2227-9091/9/6/113

The emergence of smart technologies in homes comes with various services and functions for everyday life. While a smart home (SH) is associated with great potential in terms of comfort and risk treatment, it also introduces new and alters existing risks. Despite a growing number of academic studies on SH risks, research is fragmented with regard to its focus on certain disciplines and is still rather technology-focused. In this paper, we fill this gap by providing a comprehensive understanding of relevant risks through a systematic literature review. Following the guidelines of the PRISMA reporting protocol, we search 1196 academic and practitioners’ publications related to household risks or risk perceptions of SH users. A final set of 59 records results in three main themes. They include (1) a synthesis of pre-existing and emerging risks sketching the new risk landscape of SH households, (2) a discussion of the prevailing risk evaluation methods, and (3) a presentation of SH-related risk treatment options with a particular emphasis on insurance. We specify the influence of SH on risks and risk perception, and highlight the relevance of analyzing the interconnection of risks in complex systems, such as SH. Our review lays the basis for assessing SH risks and for enabling more comprehensive and effective risk management optimization.