Gestão integrada do conhecimento no sector turístico. Proposta de matriz de análise.

Gestão integrada do conhecimento no sector turístico. Proposta de matriz de análise.

Tourism sector is based in services, most of them offered by small enterprises. The information and knowledge represents to this enterprises one of the main areas, used to define strategies and short/medium term business plans. This paper pretends to discuss the integrated knowledge management conce...

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Bibliographic Details
Main Authors: Ribeiro de Almeida, Cláudia, Ferreira, Ana Maria, Costa, Carlos
Format: Article
Language:English
Published: Instituto de Investigación Social y Turismo 2009-10-01
Series:PASOS Revista de Turismo y Patrimonio Cultural
Subjects:
Knowledge management
Tourism
EGIC Matrix
Strategies.
Online Access:http://www.pasosonline.org/Publicados/7309special/PS0309_1.pdf

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