A Novel Approach Based on Kano Model, Interval 2-Tuple Linguistic Representation Model, and Prospect Theory for Apperceiving Key Customer Requirements

The precisely perception of key customer requirements (CRs) is critically important for customer collaborative product innovation (CCPI) design. A novel approach is proposed based on the Kano model, interval 2-tuple linguistic representation model, and prospect theory. First of all, a Kano model is...

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Bibliographic Details
Main Authors: Aijun Liu, Qiuyun Zhu, Haiyang Liu, Hui Lu, Sang-Bing Tsai
Format: Article
Language:English
Published: Hindawi Limited 2018-01-01
Series:Mathematical Problems in Engineering
Online Access:http://dx.doi.org/10.1155/2018/8192819

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