Application of organization goal-oriented requirement engineering (OGORE) methods in erp-based company business processes

• Main Authors: Gaol Ford Lumban, Danny Jonathan, Matsuo Tokuro
• Format: Article
• Language: English
• Published: De Gruyter 2019-11-01
• Series: Open Engineering
• Subjects: business process; organization goal-oriented requirement engineering (ogore); goal tree model (gtm); key performance indicator (kpi)
• Online Access: https://doi.org/10.1515/eng-2019-0064

The implementation of an information system that supports company goals is the main strategy of an organization. But aligning business strategies with information system(IS) and information technology(IT) is not as easy as it seems, because there are several gaps of strategies between upper level and practical level. Often the focus in system development is only on the architecture of the future system, even though the study says that the engineering model of needs is the most important thing in the process of developing the company’s system. PT. SBS is a distributor and supplier company. Along with the development of its business, business processes also become more complex. The information system that was originally felt to be sufficient is considered to be no longer optimal so that it often results in delays in delivery with a fairly large percentage. Therefore, an Enterprise Resources Planning(ERP) system will be developed but it must be ensured that the business processes used are oriented towards organizational goals. The purpose of this study is to introduce and explain the stages of the Organization Goal-Oriented Requirement Engineering (OGORE) method as a requirement engineering method in a company’s business processes that focuses on organizational goals. The research method was done by collecting business process data and defining key performance indicators(KPIs) in a small discussion group with stakeholders in the company. The results of this method were Goal Tree Model (GTM) diagrams which was then used as a reference in describing new business processes and in preparing the requirements specification documents. The conclusion obtained that the stages of the OGORE method are able to eliminate needs according to the organization’s goals. It is also recommended to use the OGORE method as one of the requirements management steps in the Enterprise Architecture method to create new method as an agenda for the future.