Wykorzystanie programów lojalnościowych w praktyce funkcjonowania biur podróży w Polsce

In this paper, there is presented the essence of loyalty programs – one of the most crucial instruments of relationship marketing-mix. There are also described results of the empirical research, which evaluated the rate and range of their application in practice of marketing activity of travel agenc...

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Bibliographic Details
Main Author: Izabela Michalska-Dudek
Format: Article
Language:English
Published: Wydawnictwo Naukowe Uniwersytetu Szczecińskiego 2017-01-01
Series:Ekonomiczne Problemy Turystyki
Subjects:
Online Access:https://wnus.edu.pl/ept/pl/issue/574/article/8893/
Description
Summary:In this paper, there is presented the essence of loyalty programs – one of the most crucial instruments of relationship marketing-mix. There are also described results of the empirical research, which evaluated the rate and range of their application in practice of marketing activity of travel agencies in Poland.
ISSN:1644-0501
2353-3188