Directions of the 100 most cited chatbot-related human behavior research: A review of academic publications
Chatbots are becoming a common trend in the service industry, education, and daily life. Increasing evidence has shown that chatbots have the potential to change the way people learn and search for information in human behavior. However, a systematic review of chatbot-related human behavior research...
| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
Elsevier
2021-01-01
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| Series: | Computers and Education: Artificial Intelligence |
| Subjects: | |
| Online Access: | http://www.sciencedirect.com/science/article/pii/S2666920X21000175 |