A Dynamic Failure Rate Forecasting Model for Service Parts Inventory

A Dynamic Failure Rate Forecasting Model for Service Parts Inventory

This study investigates one of the reverse logistics issues, after-sale repair service for in-warranty products. After-sale repair service is critical to customer service and customer satisfaction. Nonetheless, the uncertainty in the number of defective products returned makes forecasting and invent...

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Bibliographic Details
Main Authors: Ta-Yu Chen, Woo-Tsong Lin, Chwen Sheu
Format: Article
Language:English
Published: MDPI AG 2018-07-01
Series:Sustainability
Subjects:
green supply chains
reverse logistics
third-party repair service providers
failure rate forecast
service parts
bathtub curve theory
Markov Decision Process
Online Access:http://www.mdpi.com/2071-1050/10/7/2408

Internet

http://www.mdpi.com/2071-1050/10/7/2408

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