Knowledge management maturity models: identification of gaps and improvement proposal
Abstract The aim of this paper is to conduct a systematic review of knowledge management maturity models, indicating shortcomings, identifying relevant factors for the models and suggesting improvements. This study can be characterized as a theoretical research based on a systematic literature revie...
| Main Authors: | , |
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| Format: | Article |
| Language: | Portuguese |
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Universidade Federal de São Carlos
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| Series: | Gestão & Produção |
| Subjects: | |
| Online Access: | http://www.scielo.br/scielo.php?script=sci_arttext&pid=S0104-530X2019000300207&lng=en&tlng=en |