Understanding the influence of ISO 9001 certification on SMEs performance: two Portuguese case studies

Understanding the influence of ISO 9001 certification on SMEs performance: two Portuguese case studies

Considering the importance of small and medium-sized businesses in the economy and that the majority of quality management systems (QMS) implemented in SMEs are based on the requirements of the ISO 9001 standard, with this work our focus is on studying the influence of ISO 9001 standard certificati...

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Bibliographic Details
Main Authors: Luís Mendes, António Ferreira, Luís Lourenço
Format: Article
Language:Spanish
Published: Universidade Católica Portuguesa, Instituto de Gestão e das Organizações da Saúde 2021-05-01
Series:Gestão e Desenvolvimento
Subjects:
Performance
Quality management systems
ISO 9001
SME
Online Access:https://revistas.ucp.pt/index.php/gestaoedesenvolvimento/article/view/10029

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