Estimating the influence of social-economic factors on the quality of services rendered by a housing and communal organization

• Main Authors: Lutsiya Sayetovna Gatina, Violetta Vitalyevna Levshina, Yulia Aleksandrovna Bezrukikh
• Format: Article
• Language: English
• Published: Tatar Educational Center "TAGLIMAT" Ltd. 2015-03-01
• Series: Aktualʹnye Problemy Èkonomiki i Prava
• Subjects: housing and communal sector
• Online Access: http://apel.ieml.ru/storage/archive_articles/8744.pdf

Objective to define the group of factors influencing on the quality of services rendered by a housing and communal services organization. Methods methods of systemic analysis and synthesis economicstatistical analysis. Results using the statistical methods of analysis a group of factors is defined which should be taken into account when developing the strategy of services market in housing and communal sphere. The objective of the strategy is to increase the level of quality services to the population of Russia in the housing and communal industry. Scientific novelty the indicators are revealed of the quality of communal services formed under socialeconomic factors. When analyzing the data of the matrix of interfactoral influence those were extinguished which show the largest influence on the level of services market development in housing and communal sphere. Practical value is the ability to use the assessment results to develop measures to improve the quality of housing and communal services organizations. nbsp