What practice can learn from theory: The potential impact of disposition decision factors on organisational performance

• Main Author: Amanda Badenhorst
• Format: Article
• Language: English
• Published: AOSIS 2018-02-01
• Series: Journal of Transport and Supply Chain Management
• Subjects: reverse logistics; product recovery; returns management; disposition decisions; qualitative content analysis
• Online Access: https://jtscm.co.za/index.php/jtscm/article/view/338

Background: Effective disposition decisions can lead to a number of value-adding benefits including economic, environmental and marketing benefits. Despite this, many organisations are not aware of the importance of disposition decisions and the impact they can have on organisational performance. Objectives: The aim of this study was to demonstrate the potential impact of disposition decision factors on organisational performance. Method: This study made use of a qualitative content analysis method on previously published scientific articles on reverse logistics. The sample included 67 published scientific articles between 2006 and 2016. ATLAS.ti software was used to assist with the data analysis process. Findings: The findings showed a number of factors for disposition decision-making resulting in a number of value-adding benefits, which can improve organisational performance. From the findings, a conceptual framework was developed linking the disposition decision factors with the value-adding benefits and areas of organisational performance improvements. Conclusion: The framework developed in this article contributes to new insights and can help organisations to identify different performance improvement areas associated with certain disposition decision factors.