Developing Amaia: A Conversational Agent for Helping Portuguese Entrepreneurs—An Extensive Exploration of Question-Matching Approaches for Portuguese

Developing Amaia: A Conversational Agent for Helping Portuguese Entrepreneurs—An Extensive Exploration of Question-Matching Approaches for Portuguese

This paper describes how we tackled the development of Amaia, a conversational agent for Portuguese entrepreneurs. After introducing the domain corpus used as Amaia’s Knowledge Base (KB), we make an extensive comparison of approaches for automatically matching user requests with Frequently Asked Que...

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Bibliographic Details
Main Authors: José Santos, Luís Duarte, João Ferreira, Ana Alves, Hugo Gonçalo Oliveira
Format: Article
Language:English
Published: MDPI AG 2020-09-01
Series:Information
Subjects:
semantic textual similarity
question answering
conversational agents
machine learning
information retrieval
text classification
Online Access:https://www.mdpi.com/2078-2489/11/9/428

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https://www.mdpi.com/2078-2489/11/9/428

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