A conceptual framework for technology-enabled and technology-dependent user behavior toward device mesh and mesh app

The device mesh and mesh app revealed by Gartner as the future strategic technology trend are able to predict people's need from their historic data, then provides the needed services or service innovation to support their activity engagement. However, many theories have identified that it is t...

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Bibliographic Details
Main Author: Ming-Hsiung Hsiao
Format: Article
Language:English
Published: SpringerOpen 2018-06-01
Series:Future Business Journal
Online Access:http://www.sciencedirect.com/science/article/pii/S2314721017300956
Description
Summary:The device mesh and mesh app revealed by Gartner as the future strategic technology trend are able to predict people's need from their historic data, then provides the needed services or service innovation to support their activity engagement. However, many theories have identified that it is the motivation, rather than technology, that drives people to engage in activities or tasks. For this reason, this study builds a conceptual framework by integrating the extant logic and theories to explore how future technology would generate benefits for people. It integrates task-technology fit (TTF) model and motivation theory (mainly expectancy-value theory) to explain such technology user behavior. It also points out the difference between technology-enabled and technology-dependent user behavior and concludes that too much emphasis on the role of technology with too little attention on motivation would distort technology user behavior, and the role of technology as well. Keywords: Device mesh, Mesh app, Expectancy-value theory, Task-technology fit (TTF), Technology-enabled user, Technology-dependent user
ISSN:2314-7210