The Effect of Learning Orientation on CRM and Innovation Capability Hotels in Lombok through PLS
Learning Orientation is required to generate innovative products in public services industry. More comprehensive study is indeed required towards the relationship between learning orientation and Customer Relationship Management (CRM) especially in the hotel service sector. This study is projected t...
Main Authors: | , , |
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Format: | Article |
Language: | English |
Published: |
International journal of multicultural and multireligious understanding
2020-10-01
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Series: | International Journal of Multicultural and Multireligious Understanding |
Subjects: | |
Online Access: | https://ijmmu.com/index.php/ijmmu/article/view/1872 |