The Effect of Learning Orientation on CRM and Innovation Capability Hotels in Lombok through PLS

Learning Orientation is required to generate innovative products in public services industry. More comprehensive study is indeed required towards the relationship between learning orientation and Customer Relationship Management (CRM) especially in the hotel service sector. This study is projected t...

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Bibliographic Details
Main Authors: Riza Harlina, Akhmad Saufi, Sulhaini Sulhaini
Format: Article
Language:English
Published: International journal of multicultural and multireligious understanding 2020-10-01
Series:International Journal of Multicultural and Multireligious Understanding
Subjects:
pls
Online Access:https://ijmmu.com/index.php/ijmmu/article/view/1872