"System evaluates system": method for evaluating the efficiency of IS

• Main Author: Dita Blazkova
• Format: Article
• Language: English
• Published: Czech Society of Systems Integration 2016-10-01
• Series: Journal of Systems Integration
• Subjects: information system; evaluation; efficiency; effectiveness; method; functionality; user interface
• Online Access: http://www.si-journal.org/index.php/JSI/article/viewFile/278/290

In paper I deal with the possible solution of evaluating the efficiency of information systems in companies. The large number of existing methods used to address the efficiency of information systems is dependent on the subjective responses of the user that may distort output evaluation. Therefore, I propose a method that eliminates the subjective opinion of a user as the primary data source. Applications, which I suggests as part of the method, collects relevant data. In this paper I describe the application in detail. This is a follow-on program on any system that runs parallel with it. The program automatically collects data for evaluation. Data include mainly time data, positions the mouse cursor, printScreens, i-grams of previous, etc. I propose a method of evaluation of the data, which identifies the degree of the friendliness of the information system to the user. Thus, the output of the method is the conclusion whether users, who work with the information system, can handle effectively work with it.