User Satisfaction with Personalised Internet Applications

The study focuses on user satisfaction with websites and personalised internet applications in particular. The abundance of information on the web is increasing more and more. Therefore, the significance of websites targeting the users' preferences, like personalised Internet applications, is r...

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Bibliographic Details
Format: eBook
Language:English
Published: Bern Peter Lang International Academic Publishing Group 2018
Series:Forschungsergebnisse der Wirtschaftsuniversitaet Wien
Subjects:
Online Access:Open Access: DOAB: description of the publication
Open Access: DOAB, download the publication
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245 0 0 |a User Satisfaction with Personalised Internet Applications 
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520 |a The study focuses on user satisfaction with websites and personalised internet applications in particular. The abundance of information on the web is increasing more and more. Therefore, the significance of websites targeting the users' preferences, like personalised Internet applications, is rising. The aim of this study was to find out which factors determine user satisfaction with personalised internet applications. Factors like the usefulness of the information or trust towards how personal information is handled were considered. A large-scale user survey evaluating three internet applications (from the travel, e-learning and real estate domains) was conducted. Expert opinions were collected to complement the results and provide insights from users' and experts' points of views. 
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650 7 |a Information technology: general issues  |2 bicssc 
650 7 |a Sales & marketing management  |2 bicssc 
653 |a Applications 
653 |a Bauernfeind 
653 |a Gestaltung 
653 |a Internet 
653 |a Leistungsbewertung 
653 |a Personalised 
653 |a Satisfaction 
653 |a Structural Equation Modelling 
653 |a Technology Acceptance Model 
653 |a Tuning 
653 |a User 
653 |a Web Site Evaluation 
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