Innovative Priority Mechanisms in Service Operations Theory and Applications

This book introduces the most advanced and recent theoretical research on innovative priority mechanisms in service settings. It covers cutting-edge topics on service innovations such as line-sitting, service-position-trading, referral priority programs, queue-scalping, distance-based priority, and...

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Bibliographic Details
Format: eBook
Language:English
Published: Cham Springer Nature 2023
Series:SpringerBriefs in Service Science
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