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1by Pérez Cereijo, Maria VictoriaOther Authors: “...Young, Jon I....”
Published 1999
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2by Scannell, Janette BradleyOther Authors: “...Young, Jon I....”
Published 1997
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3by Abbey, Beverly G. (Beverly Gene)Other Authors: “...Young, Jon I....”
Published 1992
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6Using SERVQUAL to Measure Users' Satisfaction of Computer Support in Higher Educational Environmentsby Yu, Brenda Wai FongOther Authors: “...Young, Jon I....”
Published 2008
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7by Huang, Sharon Hsiao-ShanOther Authors: “...Young, Jon I....”
Published 2008
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9by Ayala-Bush, Mary T. (Mary Theresa)Other Authors: “...Young, Jon I....”
Published 1998
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10by Brasel, Michael D. (Michael David)Other Authors: “...Young, Jon I....”
Published 1989
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11by Russell, Enos L. (Enos Louis)Other Authors: “...Young, Jon I....”
Published 1998
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13by Speers, Jimmy D. (Jimmy Dale)Other Authors: “...Young, Jon I....”
Published 1992
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