Patient experience feedback in UK hospitals: What types are available and what are their potential roles in quality improvement (QI)?

by Claire Marsh, Rosemary Peacock, Laura Sheard, Lesley Hughes, Rebecca Lawton
Published 2019-06-01

Using patient experience data to develop a patient experience toolkit to improve hospital care: a mixed-methods study

by Laura Sheard, Claire Marsh, Thomas Mills, Rosemary Peacock, Joseph Langley, Rebecca Partridge, Ian Gwilt, Rebecca Lawton
Published 2019-10-01