EL FACTOR HUMANO EN LOS SISTEMAS DE GESTIÓN DE CALIDAD DEL SERVICIO: UN CAMBIO DE CULTURA EN LAS EMPRESAS TURÍSTICAS

by Santiago Gutiérrez Broncano, Mercedes Rubio Andrés
Published 2009-01-01

Could innovative teams provide the necessary flexibility to compete in the current context?

by Mercedes Rubio Andrés, Santiago Gutiérrez Broncano, Juan Nicolás Montoya Monsalve
Published 2015-03-01

Building Corporate Reputation through Sustainable Entrepreneurship: The Mediating Effect of Ethical Behavior

by Mª del Mar Ramos-González, Mercedes Rubio-Andrés, Miguel Ángel Sastre-Castillo
Published 2017-09-01