Showing 1 - 3 results of 3 for search 'Lotz, Sherry', query time: 0.02s Refine Results
  1. 1
    Understanding Consumers' Relationships with Service Organizations through Psychological Contracts
    by Guo, Lin
    Published 2010
    Other Authors: “...Lotz, Sherry...”
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  2. 2
    WAITING IN SERVICE ENVIRONMENTS: INVESTIGATING THE ROLE OF PREDICTED VALUE, WAIT DISCONFIRMATION, AND PROVIDERS' ACTIONS IN CONSUMERS' SERVICE EVALUATIONS
    by Yan, Ruoh-Nan
    Published 2005
    Other Authors: “...Lotz, Sherry...”
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  3. 3
    Exploring Antecedents and Consequences of Customer Organizational Citizenship Behaviors (COCBs) through Customer Co-Creation Valuation
    by Choi, Laee
    Published 2015
    Other Authors: “...Lotz, Sherry L....”
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