SST-Servqual and customer outcomes in service industry: Mediating the rule of corporate reputation

by Ridho Bramulya Ikhsan, Juliater Simarmata
Published 2020-09-01

The Factors Influencing Passengers’ Interest in Using Transportation Services

by Juliater Simarmata, Marthaleina R. Sitorus, Yuliantini, Dian A. Arubusman
Published 2019-08-01