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James Oliver Stanworth
Showing
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James Oliver Stanworth
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1
SERVICE DESIGN: INFLUENCE ON SERVICE EMPLOYEE IN THE CHINESE CULTURAL SETTING
by
Cacelert
,
楊偉顥
Published 2010
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James
Oliver
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2
Service Quality: Dimensionality in a Chinese context
by
王芊灃
Published 2010
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Oliver
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3
Relationship (dis)benefits in collectivist contexts customer perceptions and operational tactics
by
Joanna Yachiao Yang
,
楊雅喬
Published 2011
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Oliver
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