Malaysia as a culinary tourism destination : international tourists' perspective / M. Shahrim Ab. Karim, Bee-Lia Chua and Hamdin Salleh

by Ab. Karim, M. Shahrim, Chua, Bee-Lia, Salleh, Hamdin
Published 2009

Customer's reaction to servicescape failure and associated recovery strategy: an exploration study in the food service industry / Chua Bee Lia ...[et al.]

by Chua, Bee Lia, Othman, Mohhiddin, Boo, Huey Chern, Ab.Karim, M. Shahrim, Ramachandran, Sridar
Published 2009