Giving advice to callers with mental illness: adaptation among telenurses at Swedish Healthcare Direct

by Annica Björkman, Martin Salzmann-Erikson
Published 2019-01-01

Malpractice claimed calls within the Swedish Healthcare Direct: a descriptive – comparative case study

by Annica Björkman, Maria Engström, Ulrika Winblad, Inger K. Holmström
Published 2021-01-01

Identified obstacles and prerequisites in telenurses’ work environment – a modified Delphi study

by Annica Bjorkman, Maria Engstrom, Annakarin Olsson, Anna Carin Wahlberg
Published 2017-05-01